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Office 365 and Hosted Exchange

Tuesday, December 11, 2018

Office 365 and Hosted Exchange

Recently we have seen a few instances of customers having trouble accessing emails following registration to Office 365.

MMS set up your work email account to point at a secure server and sync your emails to your devices.

However, if you use your work email address to register with Office 365 you essentially redirect the email account to a different server which bypasses the email configuration which has been set up for you.

What does this mean?

  • Remote workers will not be able to access historic emails or sync your emails as the account will not be pointing at the correct server.
  • Restricts MMS access rendering us unable to fix any email issues quickly.

What should I do?

If you require access to Office 365, please contact MMS via one of the options below and we can ensure the configuration is properly set up. It's important not to compromise our ability to support you with any issues that arise.

MMS work in partnership with globally recognised software and hardware providers. Our partnerships enables us to offer you competitive prices on 3rd party technology.

Our service provision is independent so you can rest assured our recommendations are based on what is best for your business.

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